Privacy Policy

Who we are

Bench Bistro, 229 Grays Inn Road, London WC1X 8RH, is responsible for your personal information. Contact us at info@benchbistro.com or on 020 3161 1193.

What we collect

• Booking details — your name, phone number, email, party size and any requests, when you book through our booking partner ResRes.
• Messages — anything you send us by email, phone or social media.
• Website use — basic visit information such as pages viewed, browser type and approximate location, used to understand how the site is used.

How we use it

• To manage your booking and contact you about it (to carry out the booking you asked for).
• To reply to your questions (our legitimate interest in helping our guests).
• To keep the website working well and secure (our legitimate interest).

We never sell your information, and we only send marketing if you have agreed to it.

Services we use

Some parts of this site are provided by other companies, who handle data under their own privacy policies:

• ResRes — table bookings.
• Isenta Menu — our online menu.
• Google Maps — the map on our Find Us page.
• Google Fonts — the typefaces used on this site.
• Our website host — runs the site and records basic visit statistics.

How long we keep it

We keep booking and contact details only as long as needed for the reason we collected them, and to meet legal or accounting requirements.

Your rights

Under UK data protection law you can ask to see, correct or delete your information, object to how we use it, or ask us to limit its use. Email info@benchbistro.com and we'll reply within one month.

If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

See our Cookie Policy for how we use cookies.